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Intermedia Support Center

Our library of support knowledge and tools at your finger-tips, and available 24/7.

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Cloud Server

JD Power Award

8 TIMES CERTIFIED

Recognized for providing

"AN OUTSTANDING CUSTOMER SERVICE EXPERIENCE"

in assisted technical support

Customer Help Topics

Quick topics to get your the help you need, fast!

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Hardware Support

User manuals, provisioning guides, and how-to articles.

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Get Help

24/7 access to Cases, Live Chat, and more.

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Getting Started

Quick Start Articles to help you get moving fast!

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Billing & Payments

Everything you need to track and manage your account.

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Contact Center

Get setup and support for the Contact Center suite.

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System Status

Intermedia's status dashboard can be seen on the homepage of your control panel when you log in.

HostPilot Status > Partner Portal Status >

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Release Notes

Get all the details about the latest feature releases, product improvements, and bug fixes.